Q. Do I have to send back all the proofs to Schoolcraft?
A. No. Only send back the proofs you have chosen to order from and your yearbook selection. The rest of the proofs are yours to keep.
Q. How will Schoolcraft know what I want printed in each of the poses I have selected and which pose I would like to appear in the yearbook?
A. Write clearly on the back of each proof you have selected what you would like to order in that pose. Be sure to indicate which pose you have selected for the yearbook. Once your order is received, we will review your selections and contact you if any questions should arise.
Q. What type of pose can I pick for the yearbook?
A. Each school we photograph has different yearbook requirements. Please refer to the insert that you received with your proofs. This is where you can find the specific requirements for your school.
Q. Can I divide a package among more then one pose?
A. Yes. Please be aware that you can not break up units. (See Diagram 1 on Page 5 of your order form) For example if you are ordering 2-5x7 you cannot divide them between two poses because 5x7s come two on a sheet. If you are ordering 8 wallets you cannot have 4 wallets in one pose and 4 in a different pose because they come 8 on a sheet.
Q. How long will it take to receive my order?
A. Please allow 6-8 weeks for delivery.
Q. Are my proofs color corrected or retouched?
A. No. Please look at your proofs and select the photos you like based on your expression and pose. Color corrections and retouching will not be done until we process your final order.
Q. How does retouching work for senior portraits?
A. There is no charge for the retouching of your yearbook selection. If you order portraits in poses other then the yearbook pose there is a $10 charge per pose. All facial blemishes and shine will be removed off your final prints.
Q. Is there an option to have more retouching done to my portraits other than what was mentioned above?
A. Yes. Please see the insert that came with your proofs for prices on specialty retouching such as braces, teeth whiting, hair, scars, tan lines etc...